First try a different port on your router. If the issue stops, then there\’s a problem with the original port on your router. Second try a different computer (if you can) and connect it using that network connection. A laptop will make this easier. Make sure you disable the wireless on your laptop before testing. If the problem stops, then you know the issue isn\’t with the connectivity, but with your computer itself. Again, it would be helpful if you could take a screen shot of what you are seeing so we can see it. I know it comes and goes, but you need to try harder to help us, so we can help you.
List your full hardware specifications. What computer do you have? Is it custom build? If so list all of your independent internal hardware components please. Either way you\’re going to have to put effort into this if you want it resolved. Since you don\’t know much about technology you\’re likely going to have to pay someone to come out to your residence and troubleshoot the issue since you aren\’t able to do so.
Try this. First, make sure your laptop is \’not\’ connected to the modem/router via an Ethernet cable and follow the steps: 1.
Go to \”Control Panel\”. 2. Next go to \”Network and Internet\” and then \”Network and Sharing\”. 3. Now click on \”Manage Wireless Networks\”. 4. On this screen, remove all wireless connections by \”right clicking\” on it and select \”Remove network\” from the drop down menu. 5. After doing this, close the oepn windows and reboot the computer. 6. Once the computer is fully reloaded, scan for the \”Wi-Fi networks\”. 7. Click on the available network that you want to access and select \”connect\”. 8.
It takes a moment, but then you will be asked to give a password for your Wi-Fi connection. Type in the password and click the \”connect\” button. It should now be connected. NOTE: If this doesn\’t work, you may want to reset your modem/router, and then once it is fully loaded again, repeat the above steps. If this doesn\’t work, test seeing if your laptop will connect via Ethernet. If so, then your WiFi card may be going. You can either look to replace it/have it replaced, or get an external (plugs in via USB) WiFi card.